Shipping & payment conditions

Shipping costs within Germany

Order value Delivery time (business days) Shipping incl. VAT (€)
up to €98.99 1–3 4.95
from €99.00 1–3 free shipping

International shipping costs

Notice regarding shipping to additional EU countries: Due to the EU Packaging and Packaging Waste Regulation (PPWR), applicable since 12 August 2026, and the associated additional country-specific registration and authorised representative requirements, shipping to further EU Member States has been suspended until further notice. We hope that the EU will simplify or amend these requirements in the future. If this happens, we will review whether shipping to additional EU countries can be resumed.
Country Delivery time (business days) Net (€) VAT % Gross (€)
Denmark 2–4 20.00 25 25.00
Finland 4–7 30.00 24 37.20
France 2–4 20.00 20 24.00
Italy 2–5 20.00 22 24.40
Netherlands 2–4 20.00 21 24.20
Norway* 4–7 35.00    
Austria 2–4 20.00 20 24.00
Sweden 2–5 30.00 25 37.50
Switzerland* 2–4 30.00    
Czech Republic 2–4 20.00 21 24.20
*For shipments to non-EU countries (Switzerland and Norway), additional customs duties and taxes may be charged to the recipient.

Shipping to EU countries other than those listed above is currently not available. Further information on taxes and duties for deliveries outside the EU can be found here: Taxes and customs duties outside the EU.

Shipping methods

After payment has been received, we ship with DHL, DPD, GLS, Hermes or Deutsche Post. The carrier used depends on the size and weight of the parcel. If you prefer a specific carrier, please let us know by email or in the comment field during checkout.

Delivery times

Germany: 1–3 business days · International: see the delivery-time column for each country.

Payment methods

Simply select your preferred payment method during checkout.

PayPal
Amazon Pay
Klarna

Bank transfer in advance

Please transfer the invoice amount to our bank account in advance. You will receive our bank details (including IBAN/BIC) with your order confirmation by email.

PayPal Credit/debit card SEPA direct debit Pay by invoice

Depending on availability during checkout, you can pay via PayPal using your PayPal account, credit or debit card, SEPA direct debit or invoice.

The payment methods offered may vary depending on PayPal, the order value and, where applicable, a required credit check. The PayPal terms shown during checkout apply.

Amazon Pay

Use the payment details stored in your Amazon account and pay conveniently by bank or credit card – without creating a new account or using additional passwords.

In cooperation with Klarna Bank AB (publ), Sveavägen 46, 111 34 Stockholm, Sweden, we offer various payment options.

The payment methods are only available in case of a positive credit assessment. For this purpose, during the order process and handling of your purchase, we forward your data for an address and credit check to Klarna. We can only offer you the payment methods available based on the result of the credit check. Further information and Klarna's user terms for Germany you can find here and for Austria here. General information on Klarna you can find here. Your personal data is handled in accordance with applicable data protection law and in accordance with the information in Klarna's privacy statement for Germany/Austria.

Cash payment on collection

After arranging an appointment in advance (Phone: 01590 4838258), you can collect your items from our warehouse at Chr.-Friedrich-Schwan-Straße 12, 68167 Mannheim, and pay the invoice amount in cash.